Terms and Conditions / Return Policy

By registering on the website and purchasing products, you automatically agree to all the terms and conditions outlined below.

Registration & Price Confidentiality

Access to full product prices and the ability to make purchases on the site is available only to authorized users.

(dentists and clinics) who have completed registration and received admin approval.

Authorized User Obligations

✔️ Keep prices and commercial terms confidential
✔️ Do not disclose prices to third parties or in any public space without written permission from the administration
✔️ Do not publish prices on social media or websites

⚠️ Breach of price confidentiality will result in legal liability.

📦 Return Policy

Please note:
It is important to carefully review all technical specifications before purchasing the product to ensure you select the right item and avoid misunderstandings.

For additional questions:
📩 Write to us or contact us at the phone number above.

note:
All products are inspected before shipment. Product defects are impossible except for possible damage during transportation, which is prevented by appropriate packaging.

• Instructions are available at:
• ✔️ By calling the Georgian phone number
• ✔️ Using the documentation included in the product box
• ✔️ Via the company’s social media or online chat

🔁 Return and Exchange Conditions

✔️ Return or exchange of an item is possible only if a product different from the order was shipped.
✔️ In case of a technical defect, you must provide photo or video evidence within 48 hours.
❌ Returns or exchanges are not accepted in any other cases.

Deadlines are determined according to the internal standards of ultradentgeorgia.ge.

For more information:
📞 Tel: +995 32 2 307780 (Working hours: Every day except Sunday, 10:00 AM – 7:00 PM)

🔒 Privacy Policy

ultradentgeorgia.ge protects your personal data and does not disclose it to third parties without the administration’s consent.

Personal information is used only for:

✔️ To process your orders
✔️ To manage your account
✔️ To improve the user experience on the website

🚚 Delivery Policy

✔️ Delivery in Tbilisi is made within 24 hours after placing the order.
✔️ Delivery is free for orders over 300 GEL
✔️ For orders under 300 GEL, a delivery fee of 10 GEL applies.

In other regions:
📦 Delivery takes 2–3 business days via Georgian Post.
📊 For a preliminary cost estimate, visit: Georgian Post Calculator Georgian Post Calculator

⚖️ Company Information

Website owner: Individual Entrepreneur Khatuna Chonishvili